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FAQ

Time:2022-04-25| Author:Admin


Q1: How long I Can Receive The Package?

  A: DHL express Shipment takes 3-4 days(except holidays)


Q2: How About a Warranty?

  A:12 Months(Except man-made damage) Remember to test the product before installation.  


Q3: Are there additional costs?

  A: Customs tax: Different country different taxes. It depends on how much you declared for your parcel. Generally, we will lower customs value to pass inspection smoothly. In South America, in some country is hard for customs clearance, so maybe you need to find and pay a clearance company to get the parcel.


Q4:How long to prepare goods?

  A: Generally small order it cost 1-2 days. If big order needs open mold to produce maybe 2-3 days.

Q5: Can I get a sample to try first? And can you offer a wholesale price for a sample order?
  A:MOQ 2pcs. We will give you a sample price first order. In second wholesale order will return the difference.
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